When shampooing carpets with the Kirby Carpet Shampoo, you'll find that your carpet dries much faster than had you hired a professional carpet cleaner. Instead of saturating your carpet with hot soapy water, the Kirby Multi-Surface Shampoo System works a thick foam into your carpet fibers.

A: First and foremost, only use genuine Kirby carpet shampoo with your system. Unscrew the large-cap from the shampoo tank and use it to measure carpet shampoo. Do not use the cap from the bottle of the shampoo to measure.

Can I use cleaning formulas other than the BISSELL brand? It's possible to use others, but we recommend against it.

The Kirby shampoo takes 2 hours to completely dry, at the most. I also noticed that clean-up was a lot easier.